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1. Agreement to Terms

1.1 The following terms and conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Quaywest Hospitality Limited (we, us), concerning your access to and use of Quaywest Hospitality Limited website as well as any related applications (the Site).

1.2 The Site provides online voucher purchasing services (Services). You agree that by accessing the Site and/or Services, you have read, understood and agree to be bound by all of these Terms and Conditions.

1.3 If you do not agree with all these Terms and Conditions, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference.

1.4 The supplemental policies set out in Section 1.9 below, as well as any other supplemental terms and conditions or documents that may be posted on the Site from time to time, are expressly incorporated into these Terms and Conditions by reference.

1.5 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes to the updated Terms and Conditions.

1.6 We may update or change the Site from time to time to reflect changes to our products, our users’ needs and/or our business priorities.

1.7 Our Site is directed to people residing in the United Kingdom and Ireland. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

1.8 The Site is intended for users who are at least 18 years old. If you are under the age of 18 you are not permitted to register for the Site or use the Services without parental permission.

1.9 Supplemental policies which also apply to your use of the Site
Our Privacy Notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. We value your personal data. We would never give it to a third party so that the third party can market to you for its own purposes. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.

1.10 If there is anything you do not understand, or if you have any questions about the Quaywest Hospitality Limited Vouchers, please contact us.

2. Quaywest Hospitality Limited Vouchers

2.1 Quaywest Hospitality Limited website Gift Voucher page is designed to let you buy vouchers for use in our restaurant. The voucher enables its owner to pay in full or in part for goods and/or services at Quaywest Hospitality Limited. It is available in electronic format and printed versions.

3. Buying a Voucher

3.1 Quaywest Vouchers are available from our web site at It is available in electronic format as a code that can be used to make purchases.

3.2 You can buy a Voucher for yourself, or you can buy one as a gift for someone else. You must be 18 or over to buy a Voucher.

4. Paying for your Voucher

4.1 The Voucher is paid for when you purchase it. You cannot top it up at a later date.

4.2 The minimum value you can place on a Voucher is £10, and the maximum is £200.

4.3 You can spend any amount you like each time, provided that there is enough credit left on your voucher.

5. Using your Voucher

5.1 Where you use it. – You can use your Voucher to pay in full or in part for items in our restaurant.

5.3 How you use it. – When paying for goods and / or services present the voucher with your bill.

6. Refunds

6.1 If you require a refund for a purchased voucher, please contact the restaurant on Tel: 028 7137 0977.

7. Lifespan of the Voucher

7.1 Your Quaywest Hospitality Limited Voucher will automatically come to an end one year after purchase or immediately when full balance has been used. At this point, any remaining balance  will be lost. Therefore, you should use it within that period – and, remember, you can use it to pay in part.